|ATTENTION ALL MERCANTIL COMMERCEBANK CREDIT CARDHOLDERS:
• Online and mobile banking payment requests will not be processed after 5:00pm EST on Wednesday, March 25, 2015 through midnight on Wednesday, April 1, 2015. Service will resume on Thursday, April 2, 2015.
As part of our mission to provide enhanced services for our customers, Mercantil Commercebank will be transitioning to a new credit card processing platform scheduled to begin on March 26, 2015.
In anticipation of this transition, please note that:
• Telephone payment requests will not be processed after 5:00pm EST on Wednesday, March 25, 2015 through midnight on Saturday, March 28, 2015. Service will resume on Sunday, March 29, 2015.
• Automatic payment processing will not be affected.
We understand that this may be an inconvenience. If we can be of further assistance, or if you need to make an additional payment on your credit card account, speak to an agent at our Customer Service Call Center.
Toll free: 1-866-208-6610
Toll free from Venezuela: 0-800-100-3184
Other Locations: 305-717-1919